Shipping
TRANSIT TIMES AND SHIPPING COSTS
Transit times are given as an indication only to help customers better plan their purchase. These transit times are not guaranteed in any case.
You will always receive a tracking number with your order.
USA
Free shipping for all orders over USD $85!
Orders under USD $25 are shipped for a reasonable $8.95 USD Flat Rate.
Orders under USD $85 are shipped for a reasonable $12.95 USD Flat Rate.
Your order will ship from one of our US-based warehouses. There will be no additional duties or taxes.
Transit time: between 2 to 7 days
Please note that this shipping policy excludes Puerto Rico, Hawaii, and Alaska. For orders shipping to these locations, the shipping fee will be $25 USD.
Canada
Free shipping for all orders over CAD $85!
Orders under CAD $35 are shipped for a reasonable $9.95 CAD Flat Rate.
Orders under CAD $85 are shipped for a reasonable $13.95 CAD Flat Rate.
Your order will ship from our Toronto warehouse. There will be no additional duties or taxes.
Transit time: between 2 to 7 days
Europe
Free shipping for all orders over €85!
Orders under €25 are shipped for a reasonable €8.95 flat rate shipping fee.
Orders under €85 are shipped for a reasonable €12.95 flat rate shipping fee.
Transit time: between 3 to 7 days
Your order will ship from our France warehouse.
Rest of the world
Reasonable Shipping Rates calculated at checkout.
Your order will ship from our USA, Germany or China warehouses depending on your location.
Transit time: between 7 to 45 days
Special Note about Mexico and Brazil
Please note that we currently do not ship to Mexico due to ongoing delivery challenges and shipping reliability concerns.
We continue to ship to Brazil. However, please be aware that we cannot guarantee delivery due to previous experiences with lost packages and exceptionally long transit times, sometimes ranging from 30 to 90 days. While many packages arrive safely, shipping to Brazil has historically been more challenging.
Therefore, we cannot offer replacements or refunds for packages shipped to Brazil that do not arrive at their destination.
Thank you for your understanding.
Submit Withdrawal Request
Please fill out the following form to submit your withdrawal request.
